"Where's my order?" is eating your mornings
You answer the same 5 emails every single day - tracking requests, return questions, the same FAQ over and over. Every reply you write personally is a growth task you didn't get to.
For small business owners & e-commerce entrepreneurs
You built this for freedom. Let's actually get you some.
A pre-trained VA already fluent in your tools - QuickBooks, Shopify, HubSpot - matched in 7 days and handling the inbox, invoices, and ops that are eating your evenings right now.
up to 40% cheaper than a local admin hire, save $44K+/yr
4.9/5500+ businesses2.5M hours delivered
Sound familiar?
You're the CEO and the customer service rep and the bookkeeper. At the same time.
You built this to be your own boss, and now you answer emails at 10 PM, handle returns on Sunday morning, and still haven't gotten to that strategy idea from two months ago. You don't have a growth problem. You have a delegation problem.
You can't take a real day off
If you stop, the business stops. Orders pile up, emails go unanswered, and you check Slack on your 'vacation.' You're not a business owner - you're a bottleneck with a brand.
How it works
Your VA is ready in 7 days. Here's how.
One call, one match, one Monday where your inbox suddenly isn't yours alone.
Step 01
15-min fit call
We map what comes off your plate first - customer support, invoicing, follow-up, or scheduling - so you know exactly what week one looks like.
Step 02
Matched in 7 days
A pre-trained small business virtual assistant (VA) who already knows QuickBooks, HubSpot, and your tools. No “how do I log into Shopify?” questions.
Step 03
You get your evenings back
Week two, you're running the business instead of being buried in it. The operations that were eating your days are handled.
“My VA paid for herself in the first month just in recovered hours.”
Lisa W. - Shopify Store Owner · Portland, OR
What business owners sayTrustpilot: 3.8 to 4.7 stars 2x more clients in one quarter 20 hrs/week back 
More growth. Less grind. Real businesses.
"My VA handles all customer support, follow-ups, and product listing updates. I have not touched my support inbox in 4 months. Our Trustpilot score went from 3.8 to 4.7 just from faster responses."
"We were drowning in admin. My VA now handles all CRM updates, scheduling, and follow-up sequences. I have onboarded 6 new clients this quarter, something I literally could not do before."
"I hired my first VA 6 months ago. She handles customer emails, vendor follow-ups, and our social media calendar. I am running the business again instead of doing paperwork every night."
Mini case study
Lisa W., Shopify store owner, Portland - 12 months with VAreach
Lisa ran a 7-figure Shopify store and spent 60% of her week on customer support, inventory updates, and supplier emails. “I kept saying I'd hire when I could afford it. My VA paid for herself in the first month just in recovered hours.” Six months later she launched a second brand.
1 → 2
Brands launched
$420K → $780K
Revenue
-22 hrs
Ops/week
If you've been burned before
Why your last VA didn't work, and why this one will.
Hiring solo off Upwork means you become the onboarder, trainer, and manager - on top of everything else. VAreach is the agency layer that removes you from the HR equation entirely.
Pre-trained on small business operations
Not a generalist VA learning your tools on your dime. They already know customer support workflows, bookkeeping basics, CRM management, and inbox handling before they ever log in.
Replace-in-7-days guarantee
If it isn't clicking in the first week, we re-match you or refund you. No contract handcuffs. The risk is ours, not yours.
The bigger picture
You're spending 47% of your week on tasks that don't grow your business.
SCORE found that small business owners spend an average of 5+ hours per week on administrative tasks alone. Add customer support, invoicing, and scheduling, and you're looking at half your workweek gone before you ever touch strategy or sales.
The owners who broke through stopped treating “I'll do it myself” as a virtue. They handed off the inbox, the invoices, and the ops - and used those hours to grow. VAreach is how you get that team without the full-time hire cost.
Book our fit call47%
Of small business owners say admin takes more than 5 hrs/week (SCORE)
3x
Faster customer response with a dedicated support VA
16 hrs
Average admin hours reclaimed per week with a full-time VA
$35K+
Saved per year vs hiring a local administrative assistant
What your VA handles
The three things eating your week - gone.
Every VAreach small business VA is trained on the operations that consume owner hours, so you delegate the outcome and they run the playbook.
Customer support & inbox management
Zendesk, Intercom, Freshdesk, Gmail. Response times under 2 hours. Your customers feel taken care of every single time.
Bookkeeping & invoice tracking
QuickBooks, Xero, Wave, FreshBooks. Invoices sent on time, expenses logged, payments tracked. Your books are always current.
Calendar & appointment scheduling
Calendly, Google Calendar, Acuity Scheduling. No more back-and-forth. Your time is protected and your schedule runs itself.
CRM & sales follow-up
HubSpot, Pipedrive, Zoho CRM, Salesforce. Keep your pipeline warm. Every lead touched on schedule, not when you remember.
Social media & content scheduling
Facebook, Instagram, LinkedIn. Weekly content scheduled and published. Your brand stays active without you lifting a finger.
Research & vendor management
Competitive analysis, supplier outreach, pricing research, quote follow-up. The information you need, before you need it.
The math
A VAreach assistant costs up to 40% less than a local admin hire.
Before you post that “operations assistant” listing on Indeed, run the numbers. A local administrative hire costs far more than their salary, and you're still managing them on top of everything else.
Option A
Local in-house admin assistant
Base salary ($48K/yr)$4,000
Payroll tax + benefits (~22%)$880
Desk, laptop, software$300
+ 3-6 weeks to hire and train-
+ You manage them directly-
All-in / month$5,180/mo
Option B
VAreach Full-time VA
Dedicated 40 hrs/week$1,799
Payroll tax + benefitsIncluded
Equipment + softwareIncluded
Matched & onboarded in 7 daysIncluded
All-in / month$1,799/mo
You save$44,304/yrand skip the hiring headache entirely.
Based on a US median administrative assistant salary of $48K (BLS, 2025) + 22% employer-side taxes/benefits + basic equipment. VAreach Full-time at $1,799/mo, all-in.
PricingMost popular
One saved deal a year pays for all of it.
Pick the shape of the role you need. Every plan includes a US ops manager, the 7-day match guarantee, and zero setup fees.
Part-time
$999/mo
20 hrs/week · best for businesses under $500K revenue
- Customer support inbox (email)
- Calendar & appointment scheduling
- Social media scheduling (3x/week)
- US ops manager support
Full-time
$1799/mo
40 hrs/week · for businesses at $500K-$2M revenue
- Everything in Part-time
- Bookkeeping & invoice tracking
- CRM updates & sales follow-up
- Vendor & supplier management
- Dedicated time-zone overlap
Operations pod
$2499/mo
Admin VA + Customer Support VA · $2M+ businesses
- Dedicated admin VA
- Dedicated customer support VA
- Backup coverage included
- Weekly operations sync
All plans include: 7-day replacement guarantee · no setup fee · cancel anytime.
The 7-Day Match Guarantee
If you don't love your VA in the first 7 days, we'll replace them or refund you. Period. No awkward emails, no retention calls. That's our job, not yours.
Questions
What business owners ask before booking.
What if my VA is not a good fit - can I swap?
Yes, same-week. In the first 7 days, we'll either re-match you with a new VA or refund you entirely. After that, swaps are free and usually done within 5 business days. You are never stuck with a bad fit.
Do they actually know QuickBooks and Shopify?
Yes, tool fluency is core curriculum. Depending on your plan, your VA will be trained in QuickBooks (invoicing, expense tracking, reporting), Shopify (order management, product listings, customer service), HubSpot, Mailchimp, and other tools you specify. You tell us your stack during the fit call.
Can they handle customer-facing emails on my behalf?
Yes. They're trained to represent your brand professionally. You'll do a brief brand voice and policy review in week one, then they handle support independently, flagging only what truly needs you.
How do you handle confidential business information?
Every VA signs an NDA and data-handling agreement. We use 1Password for credential sharing, 2FA on every platform, encrypted machines. VAs access only what they need for their role, no more.
What hours do they work? What time zone?
You pick. Most business owners choose their local business hours. VAs adjust their schedule to yours. Evening and weekend shifts available on Full-time and Ops Pod plans.
What happens if they quit or take vacation?
Your VA gets 10 PTO days/year. We give 2 weeks notice and provide a trained backup VA for coverage, at no extra cost. If your VA ever leaves, we re-match you inside 7 days.
How long is the contract?
Month-to-month. 30-day notice to cancel. No annual lock-ins, no early-termination fees.
What if I need a skill they don't have yet?
We'll tell you honestly. If it's trainable in 1-2 weeks, we'll do it before the match. If it's highly specialized, we'll find someone who already has that background.
What happens next
Get your business back, starting next week.
One call. No slide deck. We talk for 15 minutes about what's eating your week, and if it's a fit, we start matching.
- 115 min, no pressure. A short Calendly call to see if we're a fit.
- 2We map what to offload first. Support, invoicing, follow-up - in that order, usually.
- 3Matched in 7 days. You meet 2 pre-vetted VAs. You pick.
Book your fit call
No contracts. No pitch deck. Just 15 minutes and a plan.
Book on Calendly →Pick a time that works for you, usually same or next day.
No setup fee
7-day replacement guarantee
Cancel anytime